Purpose
Yoga Australia represents quality training and assessment. Only courses which meet Yoga Australia’s
standards are granted Yoga Australia registration.
To register a training course with Yoga Australia, training schools must have certain policies in place. These policies are to protect the teacher training school, the teachers and the students. All teaching staff should be familiar with the policies and all students should be made aware of these policies on enrolment.
These Guidelines are designed to assist yoga training schools in ensuring that they are delivering a quality training course that aligns with Yoga Australia standards in relation to the following Condition of Registration:
• Policy and Procedure
Policy and Procedure
In the interest of protecting teacher training schools and teacher training students, your school must have the following policies in place:
- Refund policy
- Student and Staff Code of Conduct Policy
- Complaints Policy
- Deferment of Course Policy
- Expulsion Policy
- Course Cancellations Policy
Refund Policy
Training providers should have a clear refund policy in place to cover cancellations (by the trainee or by the provider) and refunds, including any notice periods, calculation methods for refunds and the application of non-refundable amounts such as administration fees. More guidance on Consumer rights and guarantees is available from the ACCC. Providers may also wish to seek their own legal advice.
Student and Staff Code of Conduct Policy
Staff and student code of conduct provides guidance on what sort of behaviour is expected from each party.
Student Code of Conduct Example Policy
During your studies it is expected that you act in accordance with Yoga Australia Code of Professional Conduct. Non- compliance with this Code is reasonable grounds for expulsion. For more information see:
Yoga Australia – Statement of Ethics
Yoga Australia – Code of Professional Conduct Behaviour policy
Staff Code of Conduct Example Policy
As a yoga teacher, it is expected that you act in accordance with Yoga Australia Code of Professional Conduct. For more information see:
Yoga Australia – Statement of Ethics
Yoga Australia – Code of Professional Conduct
Yoga Australia – Student teacher relationship guidelines
Yoga Australia – Scope of practice
Yoga Australia – Duty of care
Complaints Policy
The Complaints Policy outlines the procedure for dealing with a complaint from a student.
Complaints Policy Example
During your studies it is expected that your teachers act
in accordance with Yoga Australia’s Code of Professional Conduct. Any complaints should be made directly to your teacher. If it is not suitable to direct your complaint to your teacher, direct your complaint to another teacher at the studio. If your issue isn’t resolved seek advice from the:
Yoga Australia – Student Teacher Relationship Guidelines
Yoga Australia – Grievance Policy
If your complaint isn’t resolved seek advice from Yoga Australia.
Deferment of Course Policy
Students should be allowed to defer their training at any time by notifying the training provider in writing of their intention to defer their training.
Deferment of Course Example Policy
If a student cannot continue the course for unavoidable reasons, they may apply for deferment. Applications for a deferment must be made in writing and include supporting documentation (e.g. doctor certificate). Courses can be deferred for a maximum of XX months/years starting from when the application to defer is made.
Expulsion Policy
It is recommended that the training provider includes a clause in their policy, in case for whatever reason, they need to expel a student has not been suitably participating in their training schedule.
Expulsion Policy Example
The training provider reserves the right to expel students in the following circumstances:
• When the student fails to act in accordance with Yoga Australia’s Code of Professional Conduct or Statement of Ethics as found on Yoga Australia’s website.
• When students fail to attend training without notification.
• When students do not complete all course requirements within the requested timeframe.
The training provider will email the student to inform them of this cancellation. Refunds will not be given in these circumstances.
Course Cancellations Policy
It is recommended that the training provider includes a clause in their policy, in case for whatever reason, they need to cancel the training. More guidance on Consumer rights and guarantees is available from the ACCC. Providers may also wish to seek their own legal advice.
